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FINRA Arbitration Panel Orders Charles Schwab To Pay Over $1.3M After 82-Year-Old Customer Was Victim of Crypto Scam
Outside Third Party Made Wire Transfers From Trust Account To Commit Elder Financial Abuse
A FINRA arbitration panel ordered Charles Schwab to pay over $1.3 million to the estate of an 82-year-old customer after failing to prevent third-party wire transfers linked to a cryptocurrency scam. The article highlights that brokerage firms can be held liable for failing to protect customer accounts from elder financial exploitation and notes that victims of such scams can seek legal recovery.
A Financial Industry Regulatory Authority arbitration panel awarded the sons of a deceased customer nearly $1.34M in compensatory damages after finding that Charles Schwab & Co. failed to stop a third-party from accessing the investor’s money and illegally transferring assets in a scam involving Okcoin cryptocurrency. The Claimants contend that Schwab neglected to properly safeguard the account or respond to warning signs of senior financial exploitation. They are accusing the firm of breach of fiduciary duty, breach of contract, negligence, and more.
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